New national polling of the U.S. workforce finds the vast majority of employees remain skeptical that their companies can successfully manage through the ongoing pandemic, according to a news release.
Research from Eagle Hill Consulting finds there continues to be low trust in leaders and managers to navigate the COVID-19 crisis, at 30%, similar to the recorded March sentiment, at 32%. Additionally, 22% believe their organization has a culture that fosters employee innovation and collaboration to deal with a crisis, as compared to 24% in the early days of the pandemic.
Only 36% believe their company has the resilience to withstand the pandemic, similar to the low level of confidence in March, at 35%.
As the crisis lingers, the research finds some areas of improvement. Employees are feeling more productive–up to 37% from 27% in April 2020. And nearly half of workers say they are increasingly attentive to customer needs, up from 37%. Connections to fellow employees are improving, up to 29% from 20% four months ago.
These findings are contained in the 2020 Eagle Hill Consulting Trended COVID-19 Employee Survey. This survey of U.S. employees has been fielded throughout the pandemic, with the first conducted from March 17-19, and the most recent conducted from Aug. 13-17.
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